Assembly Service

Furniture Assembly Service — Add-On

Make life easier by adding our professional Furniture Assembly Service to your order. This service is available only when purchased alongside a Dining, Coffee, Console, or Lamp Table, or Garden Furniture. Our experienced team will deliver and assemble your item in the room of your choice (subject to access).

Pricing & Quantity Requirements

This service is charged per individual furniture set. If you require assembly for multiple items (e.g., two Dining Sets or two Garden Furniture sets), please ensure you add a Quantity of 2 (or the corresponding number of sets) of this Assembly Service to your basket before checkout.

What the service includes

• Delivery to ground floor or first-floor rooms.
• Professional assembly by two trained technicians.
• On-site inspection of parts, installation of the items, and securing of fastenings.
• Quick demonstration of any moving parts and care advice.

Important terms & conditions

1. Eligibility: Assembly must be ordered at the same time as your furniture purchase. Stand-alone bookings are not accepted.
2. Multiple Sets / Quantity: One assembly booking covers one furniture set. Multiple sets require an equivalent quantity of assembly services to be added to your order.
3. Immediate On-Site Inspection & Acceptance: You must thoroughly inspect and test the assembled furniture together with our technicians upon completion. Any physical damage, defects, or operational issues must be reported to our technicians immediately before they leave the premises. Once the assembly team has departed, the items are deemed accepted in satisfactory condition, and we will be unable to return to make further repairs, adjustments, or damage claims.
4. Access & site conditions: Customer must ensure clear access and safe working space. Additional charges may apply for difficult access (narrow staircases, long carries, external entry, or furniture removal).
5. Timing: We will provide an estimated delivery and assembly window at time of booking. Exact appointment times may vary.
6. Delays & cancellations: Please notify us at least 24 hours before the scheduled appointment to reschedule. Late cancellations (under 24 hours) may incur a fee.
7. Exclusions: Electrical work, wall-fixing, lifting heavy items up multiple flights without lift access, and disposal of large existing furniture are excluded unless agreed in advance.

Pricing & payment

The assembly fee is charged per furniture set as an add-on at checkout. Please note that this service is non-refundable if the item is returned.

Before our visit — please prepare

• Ensure the delivery path is free of obstacles (clear hallways, doors and stairways).
• Remove small valuables and breakables from the assembly area.
• Have a suitable area cleared for packaging to be placed during assembly.