ALUXO® Dino Walnut Dining Chair – Set of 2

Shipping & Delivery

All nationwide orders are fulfilled via a professional courier service. For your peace of mind, full tracking information will be provided once your order is dispatched.

Estimated Delivery Times

• Chairs / Barstools / LVTs / Mattresses / Mirrors: within 10 Working days.
• *Deliveries to Remote Areas and the Highlands may require additional transit time.

Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).

Refund Process & Timeline

You should expect to receive your refund within four weeks of giving your package to the return shipper. In many cases, you will receive it sooner. This period includes:

• Transit time: 10 to 15 working days.
• Processing time: 2 to 4 working days once received.
• Bank processing: 3 to 5 working days.

Order Collection Information

If you prefer to collect your order in person, please follow the guidelines below:

• Notice Period: Please notify us at least 2 hours before your arrival so our warehouse team has sufficient time to prepare your order.
• Vehicle: Please ensure you bring a suitable car or van for your collection.
• Arrival: Upon arrival, please provide your Order Number to our warehouse staff.

Warehouse Collection Hours

*To ensure a smooth collection, we recommend arriving at least 15 minutes before closing time.